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Help Centre
The UBA Customer Fulfillment Center is a 24/7 one-stop shop to help you with your inquiries, complaints, and requests for our products and services.
You Speak, We Listen, We Act.
It is manned by skilled and effective agents to accurately deliver high-quality service to UBA customers and prospects alike.
UBA Customer Fulfilment Centre
We offer services that meet our customers’ everyday banking needs, such as:
Account Balance Inquiries
Information on UBA products and services
ATM card block requests
Card transaction disputes
Online banking inquiries
Stop-cheque instructions
Statement-of-account requests
Card PIN re-issue requests
Online banking password resets
Resolution of complaints that span our different products and services
We want to hear from you
Click here to give us your feedback
UBA's Policy
Contact
If you have an inquiry, request, complaint, or suggestion, please call us on:
+233 (0) 302 634 060
or email cfcghana@ubagroup.com
Whistle Blowing
Whistle blowing is any disclosure on an activity which is believed to be fraudulent, dishonest, illegal. If identified, please report suspected fraud and unethical practices with the details below:
Email– whistleblowinggha@ubagroup.com
Toll Free No: 0800811811 and 0800822822
Help Videos
